Microsoft AI Frontier Courses & Custom Training
Future-Proof Your Business
“Frontier Firms are those at the forefront of
technology adoption, driving innovation
and competitive advantage through
Microsoft’s ecosystem.”
Frontier Tools
Copilot Solutions
Boost productivity and decision-making with AI-powered assistants tailored for your business.
Power Platform
Design and deploy low-code apps, automate workflows, and visualize data for better insights.
Intelligent Agents
Integrate advanced automation and conversational experiences for seamless customer and
employee interactions.
Azure Foundations
Build scalable, secure, and resilient cloud architectures to future-proof your operations.
Entra Security
Enhance identity, access, and compliance with robust Microsoft Entra solutions.
Frontier Training Courses
Non-Technical Staff and Frontline Employees
Beginner
- Day In the Life with Copilot: This session walks you through a workday and shows how Copilot can help from morning to evening. Your staff sees how to clean up email, prepare for meetings, create documents, and plan for tomorrow in a calmer and more organized way. It's perfect for people who don't think of themselves as "techy," but are curious about how Copilot can make the workday feel less stressful and more under control.
- Secure By Default - How AI Respects Your Permissions: Learn how Copilot and other AI tools follow the same access rules as your regular work account. We'll explain, in simple language, what AI can and cannot see, and why it will not magically open hidden files or private emails. This helps non-technical staff feel safer and more confident using AI tools, because they understand that the company login and permissions are still in charge.
- Copilot for Word and PowerPoint - Storytelling with Less Stress: Turn rough notes into clear documents and slide decks using Copilot in Word and PowerPoint. Learn how to get a first draft, improve writing, and quickly build slides that tell a simple story. It's helpful for people who have to write reports or create presentations but don't feel strong as writers or designers. Copilot helps them get started faster and polish their work with less frustration.
- Copilot for Outlook and Teams - Inbox and Meetings Under Control: Learn how to use Copilot inside Outlook and Teams to tame busy inboxes and long meetings. See how to get draft replies, summarize email threads, and pull out action items from meeting notes. This is a great session for anyone who feels buried in messages and meetings. You'll walk away with simple habits that save time and reduce stress each day.
- Responsible AI for Everyone: This session explains, in everyday language, what it means to use AI in a safe and respectful way at work. We talk about privacy, fact-checking, and how to avoid sharing sensitive information by mistake. It helps all employees understand the company's basic rules for AI use, so they feel confident trying new tools while also protecting the organization and its customers.
Intermediate
- Copilot for Excel - Ask Questions About Your Data: Learn how to use Copilot with Excel to ask simple questions about your data. You'll be able to ask Copilot to describe a table, find basic trends, and suggest useful charts. This course is ideal for people who work with lists and numbers but are not "Excel experts." You'll see how Copilot can make data less scary and help explain numbers to others in plain, easy to understand language.
Managers and Leaders
Beginner
- Working Smarter with AI - Not Just Harder with More Apps: This session gives managers and leaders a clear, simple view of what AI and Copilot can do across the business. Instead of focusing on features, we focus on real work problems such as long emails, slow decisions, and repeated manual tasks. Leaders learn how to spot high-value use cases for AI, ask the right questions, and support their teams without getting lost in technical details.
- AI Request and Approval Process - How to Get Your Idea Approved: Leaders and team owners learn a simple process for bringing AI ideas to IT in a clear and structured way. We walk through an easy intake form that covers the business problem, the data, the users, and the risks. This helps leaders turn "cool AI ideas" into real, reviewable requests that IT and security can understand, which speeds up approvals and keeps everyone aligned.
Intermediate
- Measure AI Impact - Time Saved, Quality Improved: Managers and PMO teams learn how to measure the real value of AI projects. We focus on simple metrics, such as time saved, volume handled, and error reduction, and who how to track them in tools like Excel or Power BI. Leaders leave with a basic plan for telling the story of AI in their area, using both numbers and plain language, so they can report progress to executives and justify future investments.
Mixed Business and Technical Teams
Beginner
- From Manual to Magical - Spotting Good Automation Candidates: This session teaches mixed teams how to spot the types of work that are perfect for automation. We focus on simple rules, such as repetitive tasks, clear steps, and predictable outcomes, and share real examples from email, approvals, and reporting. It's a great starting point for departments that want to use Power Automate or agents but aren't sure where to begin. Teams leave with a short list of "automation- ready" tasks to explore
- Entra ID for Humans - Why Sign Ins and Permissions Matter: This session explains identity and access in a friendly way. We show how Entra ID is the company sign-in and permission system, and how that affects what people can see in Microsoft 365, Copilot, and agents. Both business and technical staff gain a shared understanding of why sign-ins, roles, and good security habits really matter in daily work.
- Power Automate New Designer Labe - Build Your First Real Flow: In this hands-on lab, business and technical users work side by side to build a simple Power Automate flow using the new designer. Together, they create a helpful automation such as sending a message when a new item is added or a request is approv3d. The session builds confidence for new makers and helps teams see how small automations can remove manual steps and reduce errors.
- Power Apps for Problem Solvers: This session introduces Power Apps as a simple way to turn message spreadsheets and email chains into easy-to-use apps. Teams learn how to create a basic canvas app for data entry or tracking use in SharePoint or Dataverse as the data source. It's perfect for people who are close to the business problem and want to help design better tools, even if they don't write code for a living.
- Dataverse for Business Users - Tables Instead of Spreadsheets: This session explains Dataverse using business friendly examples, such as people, projects, and events. We compare many copies of a spreadsheet with one shared table and show why Dataverse is safer and easier to use for apps, flows, and reports. Mixed teams walk away understanding when it's time to move beyond Excel and how Dataverse can become a clear, trusted source of data for the organization.
Intermediate
- Designing Great Agent Experiences (Conversation First): Both business and technical people learn how to design agents that feel helpful and human. We focus on clear purpose, friendly tone, and simple examples, instead of jumping straight into the tools and settings. Teams practice writing instructions and sample questions and answers, so their agents give consistent, on topic help that matches the company's voice.
- Department Agent Patterns - HR, IT, Finance, Operations: This session shares common agent patterns that work well in many departments. We cover HR policy agents, IT help agents, finance code agents, and operations safety agents, and discuss what each one needs to be effective. It's useful for cross-functional groups who want to see real, practical ideas that fit their team, rather than generic chatbots.
IT, Developers, and Power Platform Makers
Intermediate
- Identity, Service Accounts, and Managed Identities for Makers: Technical makers learn how to choose the right identity for flows, apps, and agents. We explain the differences between user accounts, service accounts, and managed identities, and who/when each one fits best. IT and makers learn how to avoid common security and maintenance problems, such as broken automations when a person leaves, or passwords stored in the wrong place.
- Power Platform COE Lite - How We Keep Things Safe and Organized: This session gives IT and platform owners a simple "lightweight COD" model. We walk through environments, basic data loss prevention rules, use of solutions, and simple monitoring so the platform grows in a healthy way. It's ideal for teams that want structure and safety without building a huge COE program on day one. You'll leave with a short list of practical guardrails you can apply right away.
- Azure for Power Platform People: This session introduces key Azure services that support Power Platform solutions, such as Functions, Logic Apps, Storage, and Key Vault. We explain how these pieces fit together in simple diagrams and examples. Technical makers learn when it makes sense to extend a solution with Azure and how to plan small, safe first projects that add real value.
- Agent Integrations - When to Call Power Automate and Power Apps: In this session, technical makers learn how to connect agents to actions, so agents can't only answer questions, but also create tickets, update records, or submit requests. We focus on patterns that use Power Automate, Power Apps, and connectors. Participants see how to design reliable, secure integrations that make agents truly useful in real business processes.
Advanced
- Calling Microsoft Graph from Power Platform - What IT Wants You to Know: This advanced session explains how to use Microsoft Graph with Power Platform to reach mail, calendar, Teams, and other Microsoft 365 data. We cover delegated and application permissions, app registrations, and common patterns for safe access. It's designed for IT and senior makers who need to connect Power Automate, Power Apps, or agents to Microsoft 365 data in a secure, supportable way.
- Managed Identities and Key Vault - Stop Hard Coding Secrets: This advanced session show technical teams how to protect secrets such as passwords, keys, and certificates using Azure Key Vault and managed identities. We walk through a practical pattern where a flow calls an Azure function that reads secrets from a Key Vault. IT and makers learn how to reduce risk, simplify secret rotation, and avoid fragile solutions that hide sensitive values inside flows or code.
